Comcast and ookla speedtest give different speeds download#

In looking at all ISPs in the US, the average download speed came to 64.17 Mbps, which only ranks 15 in the world for downloads. Comcast even has a lower satisfaction ranking than the IRS. Since access to ISP service happens over both wired and Wi-Fi connections, Ookla takes into account tests that are taken on various Speedtest. But as DSLReports noted earlier this year, its broadband service still ranks among the lowest in the industry. To determine Speedtest Awards winners for fixed networks, Ookla assesses the fastest speeds attained across a given network, regardless of the performance tier for which an individual is paying. Comcast was also able to improve its score rankings in the American Customer Satisfaction Index, going from a score of 54 (out of 100) in 2016 to 62 in 2017. To its credit, the company announced in 2015 that it was creating 5,500 customer service jobs as part of a multi-year customer experience transformation.

While encouraging, Comcast's ranking is marred by a history of poor customer service and implementing data caps in some areas. Ookla also credited Comcast with increasing the amount of DOCSIS 3.1 channels in order to deliver faster speeds to customers. What's the difference between bandwidth and speed? Bandwidth is the overall size of the conduit in which your data travels, while speed refers to the actual rate at which your data travels.'Over the past year, Xfinity has been aggressively seeding the market with advanced modems capable of bonding more channels, delivering a more consistent experience for customers,' Ookla notes.

Aside from your broadband connection, it's important to consider your router, broadband plan, your provider's network, how many people are online in your household, your router and computer's ages, and your network's overall capacity.

What factors might be hurting my broadband performance? There are many factors affecting your internet speed.

A faster speed might be necessary, however, if you live with multiple people using the internet on multiple devices at the same time. You should have no problem with tasks such as downloading files, watching videos on Netflix, uploading files, and sharing your screen over Zoom.

Is 100 Mbps fast? Yes, a speed of 100 Mbps is considered a good download speed.

With 400 Mbps speed, you'll have no trouble downloading videos, online gaming, videoconferencing, and more.

Is 400 Mbps a good internet speed? Yes, 400 Mbps is on the faster end of the internet speed spectrum.

However, it's not a good speed for more data-intensive tasks, such as downloading videos or playing games online.

Is 11.8 Mbps a good download speed? Yes, if you're just on the internet for routine tasks, such as checking mail and browsing the web.

What's a good speed test result? A 'good' result can vary, depending on numerous factors and the internet speed you're paying for, but generally, you'll want to see 1 to 5 Mbps for activities like web browsing and checking email 15 to 25 Mbps for streaming HD video 40 to 100 Mbps for online gaming and 200 Mbps or higher for 4K streaming, large downloads, and intensive online gaming.Charter Speed Test (Spectrum, Time Warner Cable)ĭid I miss the official internet speed test site for your ISP or service? Let us know the name of the ISP and the link to the bandwidth test, and I'll get it added.Astound Broadband Speed Test (RCN, Grande Communications).Here's more on the official internet speed test sites for a number of popular internet service providers: While it's possible that some of the other more generic speed tests further down this list are technically more accurate, it'll be a hard case to make to your ISP that your service isn't as fast as it should be unless you can show the same with the bandwidth tests they provide.

Testing your internet speed between you and your internet service provider is the best way to go if you're planning on making an argument with your ISP about your slow internet connection.